Globally, there are varying standards of machinery manufacturers, and if you don’t visit their facility you can’t know what you are going to get. That’s why we regularly visit with our suppliers and inspect the quality of the machinery, and only choose the best suppliers after undergoing testing and training.
We have our own local team and we use the best service providers available if something was to go wrong (which isn’t common). If a problem does occur, rest assured we have the full support of our manufacturers and local technicians and contacts to assist you.
The range of labellers we carry are made by Pack Leader. This isn’t a new company, it has been designing and building machinery since 1991. Its comparable in every way to other machinery available in the market, just at a more affordable price.
PMA is a distributor for quite a few manufacturers, some of whom we are an exclusive distributor for. Others simply don’t have local technicians and a support team, which means they can't provide various services for these brands such as delivery, installation, technical support, parts and consumables etc.
PMA is simply a new heading. The team behind the brand has over 20 years experience in the Australian Packaging and Manufacturing sector and have a long history in the industry that we're excited to bring to this new venture.
We have our own team for technical support and if we are unable to assist, we have direct access to the best technical service providers available.